Both Free and Business accounts can have International Participants join their conferences - the only difference is the way in which they connect.
International Participants can join via the conference URL. They’ll be able to either connect their audio via My Computer or they can opt to View Only.
International Participants can join via:
- Conference URL (includes connecting audio via My Computer or View Only)
- Phone (requires International Access #)
International Access Numbers
With an international access #, International Participants can use their phone to call into Dialpad Meetings without incurring high fees.
Dialpad Meetings offers international access # to over 50 countries. To use an International Access #, follow the steps outlined below.
Connect via Phone
Follow these steps if you’re only accessing the conference from your phone:
- Dial the access # based on your location
- When prompted, enter your Organizer’s conference number and/or PIN
- Press #
Access Numbers and Calendar Invites
If you’ve integrated your Outlook, you can automatically add International Access # to your calendar invites. You can select as much International Access # as you need.
Can International Participants call directly into my conference if I have a toll-free number?
Nope. Toll-Free numbers are only accessible from the US or CA. Your International Participants will have to access your conference either by:
- Following the International Access Numbers instructions and dial into your secondary local line
- Dialing your local conference number at their own expense
How do I get a local conference number in my country?
International conference numbers are currently only available to businesses of a certain size. If you’re interested, you can reach out to our sales team. We’re able to provide conference numbers for the following countries.
Can International Participants use the mobile app to call into my conference?
Technically yes, but keep this in mind:
Since the mobile app uses your carrier to place the call, using the mobile app to connect will most likely incur high fees for your International Participants. That’s why we suggest that you only use the mobile app when you’re calling a # from within your own country.
I don’t have a local conference #. Can I still use the app in my country?
As long as you’re the Organizer, you can still use the mobile app without placing a call. Here’s how:
- Launch your conference via the web
- If you need audio, select My Computer
- Open the mobile app
You’ll see that you’re automatically placed in your conference, where you’ll see your Participants and conference controls.
If I'm traveling internationally how do I start my own conference?
Just follow the steps outlined above to start your own conference and if required by your account, enter in your Organizer credentials.