Does Dialpad Meetings charge per minute?
Dialpad Meetings does not charge you per minute to use your toll-free license, however, there is a Fair Use Policy in our Terms of Service and can be found at http://www.meetings.dialpad.com/legal.
How do I keep my toll-free usage down?
We offer multiple different joining options for participants, which include the following:
- Having your participants join your conference via your conference URL.
- Having your participants dial into your conference via the local number included on your account. See meetings.dialpad.com/settings.
How is the usage calculated?
The toll-free usage is based on the total number of minutes used per participant in your conference calls. For example, if you have 10 participants, each called your toll-free number for 10 minutes, then that's 100 minutes. The typical usage for users is around 2K minutes.
What happens if I go over 2K minutes?
Dialpad Meetings does monitor users' toll-free usage per billing cycle. If you reach 5x that of a typical user in a single billing cycle our Support team will reach out to help with either reducing your usage or downgrading you to a local line.